Fleet Duel support
How can we help?
For account, gameplay, leaderboard, or notification help, email support@fleetduel.com. Include your callsign, device type, browser or iOS version, and a short description of what happened. Never send passwords or private keys.
Quick answers
Why is my score not on the leaderboard?
Solo guest matches are not verified. Sign in with Google and start a ranked battle to save a score to the leaderboard.
How do I receive challenge alerts?
Sign in, choose a callsign, then select Enable alerts. You can change the permission later in the game or in device settings.
Why can’t I sign in?
Check that pop-ups are allowed for fleetduel.com in a browser. In the iPhone or iPad app, make sure the Google sign-in screen can return to Fleet Duel.
Can I remove a notification device?
Choose Turn off in Fleet Duel alerts. This removes that device’s push registration from the game.
How do I report or block a player?
Open Harbor chat and use Report on a message, or choose Block next to a captain. Reports are private. Blocking hides that captain’s Harbor messages, invitations, roster entry, and Harbor alerts for your account.
How do I delete my Fleet Duel account?
Use the public account deletion request page. Send the request from the email used to sign in and include your callsign. We target completion within 30 days after verifying the request.